Dear Valued Customer:
Orthodontic Essentials has been proud to be the exclusive distributor for the Opal Orthodontics brand in Canada over the last several years. As you may know, Opal has made a decision to discontinue the manufacturing of some of its products – specifically, fixed appliances. Although we have sufficient stock to supply our customers with the products they are using throughout 2017, we will eventually conclude selling the Opal appliance over time. Rest assured that we will be in touch with all affected customers to provide plenty of other quality options as we transition to new product lines.
Opal Adhesives will continue to be manufactured through the Opal parent company, Ultradent. This means that you can continue to order all Opal adhesives, Etch etc., directly from us at OE like you always have.
We are very excited to offer new product options for you in Canada, including a full lineup from German company Forestadent, as well as other premium product lines that we’ll be announcing soon. We look forward to working with these new vendors as a key Canadian dealer of their complete product lines. By working with multiple vendors we are able to offer a more extensive product catalogue with more options in multiple areas of orthodontics. This product line expansion is very exciting to us here at OE!
Orthodontic Essentials is a Canadian company selling in Canadian dollars directly to our customers and we are pleased to continue to offer you quality products and solutions to your every day practice needs.
Our sales and customer service team will be in touch with you regarding these new product opportunities. Should you have any questions please do not hesitate to contact me directly at firstname.lastname@example.org or 1-866-388-1851 ext. 306.